News & Events

My-Villages Names Michael Russo Strategic Technology Advisor

Mr. Russo will advise My-Villages on the development of its online service coordination tool, which helps local businesses communicate and coordinate with their existing customers

HOBE SOUND, Fla. – Jan. 27, 2015My-Villages, a leading technology provider for consumers and service professionals, today announced that it has appointed Michael L. Russo as Strategic Technology Advisor. In his new role, Mr. Russo will advise My-Villages on the development of its online service coordination tool that helps local businesses communicate and coordinate with their existing customers.

Mr. Russo, currently a Senior Director at Oracle Hospitality, has over 20 years’ experience building innovative software products and teams, driving strategic business initiatives and developing go-to-market strategies. His areas of expertise include mobile and enterprise solutions, data analytics and cloud services.

“Michael Russo has a long track record of using mobile, enterprise and cloud technologies to improve customer satisfaction and help businesses provide prompter, more efficient and more streamlined service,” said Kevin Hutchinson, founder and CEO of My-Villages. “As My-Villages further develops its solution to address the needs of local service businesses and their customers, Michael will provide valuable vision and insight, particularly on connecting the service pro’s hand-held mobile device to back-end systems.”

My-Villages’ offering includes a web-based tool for service professionals to communicate with customers about essential tasks, appointments and ongoing service needs. In the past 18 months, My-Villages has delivered this automation to the marine industry, helping local boat yards, marinas and other businesses manage customer interactions, service coordination and tasks. This front-office solution, The Boat Village, is integrated with DockMaster, My-Villages’ back-office technology for boat businesses to manage accounting and other functions.

“Customers are used to engaging electronically with banks, taxi services, airline companies and other key service professionals. However, many local service businesses have yet to figure out how to interact with their customers online,” said Mr. Russo. “Through the marine industry solution, My-Villages has proven that collaborative, task-based automation and sharing between service pros and their customers is not only highly effective, it’s also affordable for small and medium-sized businesses.”

At Oracle Hospitality, Mr. Russo is responsible for guiding, communicating and driving execution of the hospitality product line technical vision with focus in mobility and cloud innovations. Prior to the recent acquisition by Oracle, Michael served as chief technology officer to MICROS Systems, Inc., a leading provider of enterprise applications for the hospitality and retail industries.

Before MICROS Systems, Michael was senior vice president of technology and deployment at Prematics, Inc., a provider of mobile health IT solutions for doctors. Earlier in his career, Michael was chief technology officer and vice president at Artromick International, provide of an SaaS-based mobile commercial software product. Prior to Artromick, Michael was vice president of development at NeighborCare, Inc., a long-term care pharmacy services company.

For more information about My-Villages, find the company on Facebook at ‘My Villages,’ on Twitter @myvillagesinc, or visit www.my-villages.com.

About My-Villages

My-Villages is a technology company dedicated to helping people better maintain and operate the things they own. My-Villages connects owners with their service professionals, making it easier for owners to request service, and more efficient for professionals to deliver superior customer care. My-Villages products include The Boat Village, an online service coordination and digital boat management platform, and DockMaster, the leading software suite for marine businesses. Learn more at www.my-villages.com.

Media Contact:
Patty Buchanan
Fastlane Communications
(973) 670-1203
patty@fastlane.co

Company Contact:
Bob Beckley
My-Villages
561.969.2882
bob.beckley@my-villages.com

My-Villages’ Hutchinson to Speak at ABBRA’s Boatyard Business Conference on Jan. 22

Who and What:

Kevin Hutchinson, the founder and CEO of My-Villages, will speak at the American Boat Builders and Repairers’ Association (ABBRA) annual conference, the Boatyard Business Conference.

When and Where:

Thursday, Jan. 22, 2015
12 pm – 1:30 pm
The Hyatt Regency Pier 66 Resort
Fort Lauderdale, Fla.

About the Presentation:

Mr. Hutchinson will deliver a Luncheon Presentation entitled, “Extending the Enterprise via Technology.” Extending the enterprise via technology has evolved and accelerated significantly over the past 3 years. Mr. Hutchinson will discuss and share examples on the various ways the latest technology has played a role in extending the ability of boatyard businesses to more effectively communicate and collaborate with customers and suppliers.

 About the Presenter:

Kevin Hutchinson is founder and CEO of My-Villages, a leading technology provider that improves communication and coordination between product owners, manufacturers and industry service professionals. Mr. Hutchinson is a successful entrepreneur who previously served as founding CEO of Surescripts, the largest clinical information exchange network in the nation. Surescripts’ network connects the nation’s pharmacies, physicians, hospitals, labs, health plans, and other critical enterprises for the purpose of sharing patient information and processing clinical orders. Read Mr. Hutchinson’s full bio at http://www.myvillages.com/about/.

 About the Conference:

The Boatyard Business Conference will be held Jan. 21-23. This year’s conference theme is “Taking the Lead: Setting Service Standards & Achieving Business Stability.” Topics include the steadily increasing and more stable marine economic environment, the role and value of customer service standards and customer retention strategies, the responsibility to set and manage customer expectations, and the policies, procedures and the best management practices that advance and make the boatyard business profitable.

 About My-Villages:

My-Villages is a technology company dedicated to helping people better maintain and operate the things they own. The company improves communication and coordination between product owners, manufacturers and industry service professionals, using mobile technology to simplify life for the consumer and help businesses engage customers more effectively. My-Villages’ two key product lines include The Boat Village, an online service coordination and digital boat management platform, and DockMaster, the leading software suite for marine businesses. Learn more at www.my-villages.com. Find My-Villages on Facebook at My Villages, on Twitter @myvillagesinc, or visit www.my-villages.com.

Media Contact:
Patty Buchanan
Fastlane Communications
(973) 670-1203
patty@fastlane.co

Company Contact:
Cam Collins
My-Villages
(561) 472-8783
cam.collins@my-villages.com

Horizon Yachts to Provide The Boat Village With All New Vessels

Owners of new Horizon Yachts can use The Boat Village to gain greater control and visibility of their equipment, receive maintenance reminders and assign tasks to their service providers

HOBE SOUND, Fla. – Jan. 6, 2015 – My-Villages, a leading technology provider for consumers and service professionals, today announced that Horizon Yacht USA is now providing The Boat Village pre-installed with all new yachts delivered in the United States. Owners and captains can use The Boat Village to keep track of all the equipment on their boats, receive reminders when maintenance is due, and coordinate service by electronically sharing tasks with the boat’s service yard, crew or yacht management company.

“The Boat Village is the most comprehensive communications and collaboration tool available for owners and captains, and we were thrilled to be selected by Horizon Yachts to provide this valuable link between vessels and their service providers,” said Kevin Hutchinson, founder and CEO of My-Villages. “Horizon Yacht’s selection process was rigorous and we were pleased we emerged as the best choice for their customers.”

The Boat Village provides a digital boat history; every time a vessel receives a service or repair, the system automatically updates. Owners can use the system to set up a customizable service plan, complete with reminders of when maintenance is due. Because owners or captains can use The Boat Village to communicate directly with service providers by sharing service tasks, there is no need for multiple emails, faxes or phone calls to arrange service tasks.

As part of The Boat Village package, all new Horizon Yacht owners will receive 1GB of storage to hold videos, photos, and other important documents that support tasks to be completed.

“The Boat Village vastly simplifies service coordination and boat management for all owners of Horizon vessels,” said Roger Sowerbutts, President of Horizon Yacht USA. “We believe The Boat Village will increase customer satisfaction, making the whole process of boat ownership a more pleasurable experience. In due course, we may even see a reduction in warranty repairs as owners use The Boat Village to assure their equipment is in top condition.”

Find My-Villages on Facebook at My Villages, on Twitter @myvillagesinc, or visit www.my-villages.com.

About My-Villages

My-Villages is a technology company dedicated to helping people better maintain and operate the things they own. My-Villages connects owners with their service professionals, making it easier for owners to request service, and more efficient for professionals to deliver superior customer care. My-Villages’ two key product lines include The Boat Village, an online service coordination and digital boat management platform, and DockMaster, the leading software suite for marine businesses. Learn more at www.my-villages.com.
Media Contact:
Patty Buchanan
Fastlane Communications
(973) 670-1203
patty@fastlane.co

Company Contact:
Cam Collins
My-Villages
(561) 472-8783
cam.collins@my-villages.com