News & Events

Introducing MyTaskit, a Service Coordination and Customer Communication Tool for Boat Owners

MyTaskit is an online tool that makes it quick and easy for boat owners and their captains to manage their boats, request assistance, assign tasks and coordinate service with their boat service yards

West Palm Beach, Fla. – March 27, 2015 – My-Villages, provider of the easiest to use and most complete task sharing and coordination platform for consumers and businesses, today unveiled MyTaskit, a new brand, name and solution for boat owners and their captains. MyTaskit, formerly known as The Boat Village, has new features and an intuitive interface that make it easier than ever for boat owners and captains to order maintenance and repair service online, simply by assigning tasks to their boat yards electronically.

“Task coordination is a big, if not the biggest, part of owning a boat. Need service work? Just use your mobile device or computer to ‘Taskit’ to your service provider,” said Kevin Hutchinson, founder and CEO of My-Villages. “MyTaskit is the owner or captain’s direct line to their service pro, eliminating the hassle of phoning, faxing, emailing and texting to coordinate service. MyTaskit can be used to assign tasks, upload relevant photos and videos, ask questions, request a quote, manage their boat records, and much more.”

MyTaskit is free of charge to boat owners, captains and their crews and includes up to 1GB of storage (owners can purchase more storage as needed).

“Boats are complex possessions, with multiple moving parts that need frequent service and attention. Because so much of the work involved in owning and working on a boat is about tasks and task coordination, My-Villages decided to move to a new brand, name and interface that better reflects the technology and how it helps boat owners easily and centrally manage, communicate and coordinate with their service professionals,” said Hutchinson.

Service pros use MyTaskit Pro to access and share tasks with customers online, communicate with owners and captains, coordinate service, respond to inquiries, secure approvals, offer updates, generate reminders to customers when service is due, and even streamline back-office and service delivery operations. This leads to significantly increased efficiency, customer satisfaction and profitability.

MyTaskit is such a powerful tool for consumers that it can be used to assign tasks to friends, family members, or even co-workers as well as manage any valuable possession, not just a boat. “Because it’s highly task-oriented, MyTaskit can help people stay coordinated with all their service providers. Over the next several months, we will be announcing added features and enhancements that will make MyTaskit an essential tool for managing all of life’s tasks,” added Hutchinson.

To learn more, or to register for free for MyTaskit for boaters, visit www.mytaskit.com.

About MyTaskit

MyTaskit simplifies life for individuals and service professionals by facilitating and automating personal and business tasks in the most proactive, coordinated and shared manner. The company’s solutions include MyTaskit, a mobile-enabled, easy to use task-sharing platform to centrally manage and coordinate all important activities related to both work and play. For businesses, MyTaskit Pro helps service professionals significantly increase operational efficiency, customer satisfaction and profitability by streamlining back-office and service delivery operations, and by establishing electronic, transparent and proactive communication channels with clients and coworkers. Learn more at www.mytaskit.com.

Media Contact:
Patty Buchanan
Fastlane Communications
(973) 670-1203
patty@fastlane.co

Company Contact:
Bob Beckley
MyTaskit (formerly My-Villages)
561.969.2882
bob.beckley@mytaskit.com

The Boat Village and DockMaster Integrate to Create #1 Service Coordination Platform, MyTaskit Pro

My-Villages unveils new brand name – MyTaskit Pro – uniting its two leading solutions to help marine businesses increase customer loyalty, improve efficiency & gain competitive advantage

West Palm Beach, Fla. – March 26, 2015 – My-Villages, provider of the easiest to use and most complete task sharing and coordination platform for consumers and businesses, today unveiled MyTaskit Pro, a new brand, name and solution for leisure boat businesses to increase customer loyalty, streamline operations, gain competitive advantage and boost sales revenue.

MyTaskit Pro brings together the two leading marine solutions – The Boat Village Pro and DockMaster – in an integrated solution offering online service coordination with customers, task management, financial management, work order processing, inventory management, point of sale, marina management and sales management. The platform also helps service pros strengthen client relationships through collaborative, online and highly engaged communication that builds and maintains a stronger bond.

“MyTaskit Pro effectively combines the internal task coordination and operations strengths of DockMaster with the customer service coordination capabilities of The Boat Village Pro, in a comprehensive solution,” said Kevin Hutchinson, founder and CEO of My-Villages. “In speaking with many of our marine business customers and industry experts, it became clear what we do best with our software solutions for them is enable better task management and customer coordination. When task coordination and communication improve, customer satisfaction and internal efficiencies increase exponentially, leading to significantly increased business success.”

MyTaskit Pro has an easy-to-navigate interface that centers on task sharing. To coordinate service with customers, boat businesses use MyTaskit Pro to receive customer task requests online, communicate with owners and captains, respond to inquiries, secure approvals, offer updates and generate reminders when service is due. When customers have a service issue, they can simply “Taskit” to their service pros.

To manage tasks internally, service companies can use MyTaskit Pro to coordinate tasks between technicians, managers and subcontractors. This saves time, money, and improves customer loyalty and resource efficiency. In the back office, boat businesses can use MyTaskit Pro to process work orders, order parts, automate their accounting, generate bills, and more.

“Our business is all about task coordination. It’s what we do,” said Ed Kelley, CFO at American Custom Yachts, a MyTaskit Pro user. “DockMaster has always been about task coordination internally, with tasks related to work orders, time sheets, invoices, etc. It’s exciting to see how MyTaskit Pro combines DockMaster’s strengths with the customer service innovations of The Boat Village. Packaging these together with a focus on end-to-end task coordination and management makes sense.”

Sherry Jackson, Owner of Glencove Marina, another user of the system, added: “We have utilized DockMaster for the past 15 years. As we sell, service and store boats we are constantly hauling, launching and juggling them around the property. We coordinate a lot of different tasks every day and we manage it all through DockMaster. We recently signed up for The Boat Village to coordinate service electronically with our customers which allows us to be in better communication at all times. Bringing these two solutions into a single focus of external and internal task coordination, under the new MyTaskit Pro brand, will only make our business better.”

To learn more and to create a free marine business profile on MyTaskit, visit www.mytaskit.com.

About MyTaskit

MyTaskit simplifies life for individuals and service professionals by facilitating and automating personal and business tasks in the most proactive, coordinated and shared manner. The company’s solutions include MyTaskit, a mobile-enabled, easy to use task-sharing platform to centrally manage and coordinate all important activities related to both work and play. For businesses, MyTaskit Pro helps service professionals significantly increase operational efficiency, customer satisfaction and profitability by streamlining back-office and service delivery operations, and by establishing electronic, transparent and proactive communication channels with clients and coworkers. Learn more at www.mytaskit.com.

Media Contact:
Patty Buchanan
Fastlane Communications
(973) 670-1203
patty@fastlane.co

Company Contact:
Bob Beckley
MyTaskit (formerly My-Villages)
561.969.2882
bob.beckley@mytaskit.com

MyTaskit Pro Launches as a new name for DockMaster, The Boat Village

My-Villages, owner of DockMaster and The Boat Village, unveiled a new brand name for its integrated product today at the Palm Beach International Boat Show.

MyTaskit Pro brings together the two solutions, offering users online service coordination with customers, task management, financial management, work order processing, inventory management, point of sale, marina management and sales management.

The new name was inspired by conversations the management team had with pro users across the country about how they interact with their customers, said CEO Kevin Hutchinson. Click here for full article on Boating Industry.