Remember when the fax machine was all the rage in communication automation, followed by the even better cell phone and remote voicemail? When these tools came to market they certainly made life better, until the next big thing took communications to an even higher level. For example, when email and text messaging became ubiquitous they really changed everything in terms of interacting internally and externally. These tools have fundamentally changed how we stay in touch with customers, staff, partners and so on. Everyone has access to voicemails, emails and texts and they can easily be forwarded and shared.
Eight new marine industry businesses signed up for MyTaskit Pro and four existing customers upgraded to the optional hosted solution of the MyTaskitPro Operations module.
The new customers, specializing in boat and yacht repairs, marina services and boat sales across the United States and Canada, will be using the software for activities such as online task coordination, automation and optimization of operational tasks, enhanced communication with customers and staff and improved access to customer service information. Click here for full article on Trade Only Today.
My-Villages recently unveiled MyTaskit — an online tool that makes it quick and easy for boat owners and captains to manage their boats, request assistance, assign tasks and coordinate service with their boat service yards. Formerly known as The Boat Village, the tool has new features and an intuitive interface that makes it easier than ever for boat owners and captains to order maintenance and repair service online. Click here for full article on Lakeland Boating.
New users – boat and yacht repair yards, marine service and boat sellers – will use MyTaskit Pro to coordinate service online with customers, as well as manage financial and operational tasks
West Palm Beach, Fla. – April 13, 2015 – MyTaskit, provider of the easiest to use and most complete task sharing and service coordination platform on the planet, today announced that eleven new marine industry businesses have signed up for MyTaskit Pro. The new customers, specializing in boat and yacht repairs, marina services, and boat sales across the United States and Canada, will be using the solution for online task coordination with their customers, as well as to automate and optimize operational tasks. In addition, five current MyTaskit Pro users are converting to the MyTaskit Pro Cloud solution.
The 11 new customers collectively do business with over 5,000 boat owners, and will be able to use MyTaskit Pro to communicate directly with those customers online. Collectively, they will be able to use the MyTaskit Pro Operations module to automate and optimize operational tasks with 150 service managers and technicians.
“MyTaskit enables the consumer and services worlds to efficiently and proactively initiate, track and transact business online through collaborative task sharing. Boating businesses have embraced MyTaskit because it is the only online tool in the marketplace that can help them effectively communicate with customers online, and also handle all the internal operational tasks necessary to operate their businesses,” said Kevin Hutchinson, founder and CEO of MyTaskit. “When customers have a service issue, they can simply ‘Taskit’ to their service pros. Service managers can also ‘Taskit’ to field technicians or even subcontractors for complete coordination of service.”
Service professionals can use MyTaskit to better serve clients, stay closer to them, and edge out the competition by proactively triggering service alerts and establishing an ongoing dialog. They can view customer task requests online, communicate with owners and captains, respond to inquiries, secure approvals and offer updates.
Boating professionals who have signed up for MyTaskit Pro’s service coordination functionality include Hurricane Cove Marina in Miami, Fla.; RMK Merrill-Stevens in Miami, Fla.; Blue Water Yacht Sales in Baltimore, Md.; Barnacle Bill’s Marine Supply in Delmont, N.J.; Glencove Marina in Lake Ozark, Mo.; SeaShine Boat Maintenance in Alameda, Calif.; Barrier Island Marine in Charleston, S.C.; Life Raft & Survival Equipment (LRSE) in Tiverton, R.I.; and Granville Island Boat Yard in Vancouver, Canada.
CSR Marine in Seattle, and Oyster Bay Marine Center in Oyster Bay, N.Y. are new customers that will be using additional operations modules in MyTaskit Pro, including financial management, work order processing, inventory management, point of sale, marina management and sales management.
Existing MyTaskit Pro customers that are converting to the hosted solution of MyTaskit Pro Operations Module (formerly known as DockMaster) include Southport Marina in Southport, N.C.; Atlantic Yacht Basin in Chesapeake, Va.; Beacon Point Marine in Cos Cob, Conn.; Dargel Boats in Donna, Texas and CenterPointe Yacht Services in Milwaukee, Wisc.
CSR Marine chose to utilize the Operations module of MyTaskit Pro because of how well it works across all of their departments. “We really liked the strength of MyTaskit’s financial management functionality and how well integrated it is with our parts department and work order processing needs. MyTaskit Pro is the only solution we could find that addresses all of our needs to manage our business and coordinate service online with our customers.”
Life Raft Survival & Equipment in Tiverton, R.I., signed up for MyTaskit Pro Coordination module because its customers prefer the convenience and simplicity of doing business online. “One of the strongest features of MyTaskit Pro is the ability to drive new revenue by automatically reminding customers when to service their life saving equipment,” said Brian Flowers, V.P. Operations. “Prior to MyTaskit Pro, this was an arduous task. Now we have a single place for all internal and external communications about tasks performed on the equipment we service. In addition, MyTaskit Pro acts as a valuable historical record of all communications.”
Business users can start using My Taskit Pro for service coordination and profile management for a nominal subscription fee of $79/user/month for service managers and $59/user/month for field technicians. Discounts apply for businesses that require 5 or more licenses.
To learn more, and to create a free marine business profile on MyTaskit, visit www.mytaskit.com.
MyTaskit simplifies life for individuals and service professionals by facilitating and automating personal and business tasks in the most proactive, coordinated and shared manner. The company’s solutions include MyTaskit, a mobile-enabled, easy to use task-sharing platform to centrally manage and coordinate all important activities related to both work and play. For businesses, MyTaskit Pro helps service professionals significantly increase operational efficiency, customer satisfaction and profitability by streamlining back-office and service delivery operations, and by establishing electronic, transparent and proactive communication channels with clients and coworkers. Learn more at www.mytaskit.com.