New feature enables service technicians to connect with consumers
West Palm Beach, Fla. – May 19, 2015 – MyTaskit, provider of the easiest to use and most complete service coordination and boat management platform for individuals and service professionals, announced that its new Find a Pro feature will make it easier than ever for individuals to find local service technicians and coordinate their service needs.
MyTaskit’s Find a Pro feature enables consumers using the MyTaskit application-–a free web app accessible via any desktop or mobile device-–to search for a service technician based on various certifications, skill set, expertise, a business name and/or location. Customers can further narrow their searches by adding a city or state. Location services and other advanced search and matching features are to be added this year.
Similarly, at no cost, marine and other businesses using MyTaskit Pro can create profiles detailing their service offerings, which customers can preview when selecting a service technician through the new Find a Pro feature. The free business profiles can include photos or videos of their business, team and company events. They can also allow businesses to create a public or private online community for their customers.
For an added subscription fee, the MyTaskit Pro Coordination module provides online service coordination for businesses to connect and deal with prospective customers online.
“Nowhere else will you find as extensive a directory of service technicians catering to the marine industry,” said Kevin Hutchinson, founder and CEO of MyTaskit. “And you can’t beat the price; it’s free to create a MyTaskit profile. The application is mutually beneficial to customers. Find a Pro is just another example of how MyTaskit helps them better manage the things they own by helping them to quickly find qualified local service technicians.”
When customers have a service issue, they can simply “Taskit” to their service pros using the easy-to-use MyTaskit application. For service Pros who subscribe to the Coordination module of MyTaskit Pro, the service tasks will be posted electronically to their account where they can respond to estimates, gain customer approval for tasks, communicate with captains and owners, share service history records, offer updates and generate reminders when service is due. For service pros utilizing the free profile, they will receive only the service tasks customers create via email. Customers can even upload photos or videos to describe work needing to be done.
MyTaskit Pro’s two-way service coordination and task management is unique in the service-business technology space. Sites such as Yelp, Thumbtack, Angie’s List, HomeAdvisor.com, Porch.com and others do not connect local service businesses with customers in these ways. Instead, MyTaskit Pro enables companies to coordinate business with their existing customers online, much the same way banks and other industries have done.
“Now customers can not only reach out to service pros they know, but find and build a digital relationship with other qualified technicians in their area. These are companies committed to bridging the digital divide with solutions that help customers better manage the things they own, such as boats,” said Hutchinson.
Business users can start using My Taskit Pro for service coordination and profile management for a nominal subscription fee of $79/user/month for service managers and $59/user/month for field technicians. Discounts apply for businesses that require 5 or more licenses.
To learn more, and to create a free marine business profile on MyTaskit, visit www.mytaskit.com.
MyTaskit simplifies life for individuals and service professionals by facilitating and automating personal and business tasks in the most proactive, coordinated and shared manner. The company’s solutions include MyTaskit, a mobile-enabled, easy to use task-sharing platform to centrally manage and coordinate all-important activities related to both work and play. For businesses, MyTaskit Pro helps service professionals significantly increase operational efficiency, customer satisfaction and profitability by streamlining back-office and service delivery operations, and by establishing electronic, transparent and proactive communication channels with clients and coworkers. Learn more at www.mytaskit.com.