News & Events

Boosting Service Dept Communication and Collaboration

To dos, appointments, deadlines and customer demands. It seems with the passing of each day the list of things we need to do, need to tell someone else to do and the things people ask us to do continually increases. Since the recession of 2008-2009, the recreational marine industry has seen single-digit percentage growth year over year. However, like the broad U.S. economy, hiring has not increased to match this growth. Dealers and boatyards are doing more with less to ensure that they are prepared for the next cyclical downturn. The best strategy to ensure that your team is maximizing their potential is to continually optimize and refine the “3 Ps”, having the right people, processes and products in place for growth.

MyTaskit Closes Seed Round, Expands Board and Sets Sights on Series A Funding

Seasoned Entrepreneur Charles Horn Joins Board

West Palm Beach, Fla. – June 14, 2016MyTaskit, a leading web-based software platform for connecting service professionals to their technicians, subcontractors and customers, has officially closed a successful seed funding round and made a key Board addition. The company, which has raised $11.8 million in funding to date, is now planning a Series A round in the second half of 2016. The funding raised to date has fueled operations growth and the strategic acquisition of two companies.

MyTaskit also welcomes a new Board member: successful B2B entrepreneur and global leader in entrepreneurship education, Charles Horn. Horn is the Founder & Chairman of Arizona-based 5Lights and Pro Private Equity Group/PBMS. With Horn’s debut, MyTaskit formalizes a deal with 5Lights to boost marketing management services for strategic growth planning, M&A and executive operational support.

Horn joins George Conrades, Managing Partner, Longfellow Venture Partners, and Chairman of Akamai, as an investor and MyTaskit Board member, along with MyTaskit Founder & CEO Kevin Hutchison, who was the founding CEO of Surescripts and former CEO of Prematics. Horn is an innovator in the healthcare and consumer benefits industry, having started ScriptSave and HealthTrans, both of which have made the Inc. 500 annual list of top 500 fastest-growing private companies in the United States.

“The expertise from Charlie and the 5Lights team will accelerate MyTaskit’s growth and allow us to advance our innovation,” said Kevin Hutchinson, Founder and CEO of MyTaskit. “We’re looking forward to the Series A round later this year to support our strategic growth plans and to further build-out our world-class service coordination solution for small- and medium-sized businesses in the marine industry and beyond.”

“The goal of every service mission and task is to solve customers’ needs quickly and cost efficiently and to exceed their expectations, resulting in a very satisfied customer,” added Horn. “MyTaskit’s service coordination solution is the future of task management. Its thousands of users are a testament to the efficiencies created by the platform. We are thrilled to join Kevin Hutchinson and his excellent management team for an exciting future.”

The MyTaskit Pro Coordination module, which is available for free or as a subscription service with enhanced features, enables service businesses to coordinate repair and maintenance tasks with technicians, subcontractors and customers. Likewise, if consumers have a service or maintenance need, they can “Taskit” —assigning it to a service tech, uploading photos, videos and messages related to the needed work, and then easily coordinate with the Pro user and all interested parties on the tasks.

MyTaskit’s Coordination module is closely integrated with the company’s MyTaskit Pro Operations module (formerly DockMaster). The Operations module handles backend operations, such as work-order processing, invoicing and accounting. Key features can be added to MyTaskit to further enable service pros to improve operations and service. Full business management capabilities enable service organizations to automate work order processing, record keeping and invoicing, and service tech coordination. The tool’s service coordination functionality helps these businesses streamline all service requests and repair/maintenance work with staff, subcontractors and customers.

MyTaskit also enables consumers to better manage their high-value possessions. Using MyTaskit, a free web app accessible via any desktop or mobile device, they can communicate with service technicians, subcontractors, and other interested parties about service, maintenance and repairs, and protect their boats, RVs or other valued property. While consumers have full capabilities today with the marine industry, the ability to manage other high-valued assets is coming later this year.

To learn more, and to create a free business profile on MyTaskit, visit www.mytaskit.com.

About MyTaskit

MyTaskit is the leading software platform for connecting service professionals to their technicians, subcontractors and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications. It also allows companies to increase their consumer loyalty and profitability. Individual consumers use MyTaskit to better care for, manage and coordinate service for their valued possessions, such as boats, RVs or property. Learn more at www.mytaskit.com.
Media Contact:

Patricia Yeager

Fastlane Communications

(973) 670-1203

patriciaY@fastlane.co

Company Contact:
Will Lee
MyTaskit

(646) 852-6452
will.lee@mytaskit.com