News & Events

MyTaskit Coordination Module Sales Rise More than 60% in 2016

In addition to new accounts, existing customers are adding more licenses

West Palm Beach, Fla.– Aug 31, 2016—MyTaskit, a leading web-based software platform for connecting service professionals to their technicians, subcontractors and customers, announced that the number of users using the Coordination module of MyTaskit Pro grew by 63% in the second quarter of 2016. Overall, the Coordination user base grew triple digits in the first half of 2016 from December 2015. New customers include American Custom Yachts, Stuart, Fla.; Marina One, Deerfield Beach, Fla.; Emerald Coast Boatyard Fort Walton Beach, Fla.; Torresen Marine, Muskegon, Mich.; MacDougalls’ Cape Cod Marine Service, Falmouth, Mass., and Idaho Water Sports, Burley, Idaho.

Customers are using the Coordination module for Client Coordination, Technician Coordination, Subcontractor Coordination, Service Plan Management and Client Profile Management. Of all of these, the Technician Coordination led the growth of license sales in the second quarter. Using the Coordination module for Technician Coordination allows service managers to assign tasks from work orders to field technicians, track progress, message each other about the work, share photos and videos, log labor hours and technician comments about work performed that sync into the work order of the Operations module of MyTaskit Pro (formerly DockMaster).

“We’re eager to start using the Coordination module,” said Jeff MacDougall, General Manager of MacDougalls’ Cape Cod Marine Service. “We are expecting to see significant streamlining opportunities within our technical operations, real-time coordination of repair issues, and the ability for technicians to speak their tech notes into the application, which will result in improved performance and what we expect to be all-around better service for our customers.”

“A large portion of our growth in the first half came from several new capabilities in the product, particularly the ability to organize and prioritize technician tasks replacing the constant updating of a service whiteboard. MyTaskit has made and continues to make great strides in creating a robust integration between the Coordination module and Operations module of MyTaskit Pro,” said Kevin Hutchinson, CEO and founder of MyTaskit. ”A significant number of new fields between tasks on work orders in operations are now syncing with the Coordination module for tech assignment and labor entry.”

About MyTaskit
MyTaskit is the leading software platform for connecting service professionals to their technicians, subcontractors and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications. It also allows companies to increase their consumer loyalty and profitability. Individual consumers use MyTaskit to better care for, manage and coordinate service for their valued possessions, such as boats, RVs or property. Learn more at www.mytaskit.com.

Company Contact:
Will Lee
MyTaskit
(646) 852-6452
will.lee@mytaskit.com

Seven Companies Representing Hundreds of New Users Sign Up for MyTaskit’s Premier Partnership

 

Phase II Development Customers commit to full deployment of the Coordination module and have direct input into new planned features

 West Palm Beach, Fla.– Aug 5, 2016—MyTaskit, a leading web-based software platform for connecting service professionals to their technicians, subcontractors and customers, has officially rolled out the Phase II Customer Development Site program, with seven companies joining in the past 90 days. This partnership program is open to marine service businesses committed to deploying the MyTaskit Pro Coordination module for Technician Coordination that have met a criteria for industry representation, a desire to fully deploy licenses for all technicians in their organization and a commitment to spend time with the MyTaskit Product team defining new planned enhancements for the remainder of this year. In addition to gaining enhanced technical support and ROI metrics, partner companies participating in the Phase II program will receive top-level marketing support from MyTaskit.

Companies recently signed on for the Phase II Development Site program are: American Custom Yachts, and Whiticar Boat Works, both based in Stuart, Fla., MacDougalls’ Cape Cod Marine Service, Falmouth, Mass.; Portland Yacht Services, Portland, Maine; Raven Marine, North Saanich, B.C.; Seattle Boat Co., Seattle; and Lake Powell Marine, Page, Ariz.

“We are excited to be a Phase II Development Site with MyTaskit because we believe that technology can help drive new efficiencies in our business,” said Dominick LaCombe, Jr. General Manager, at American Custom Yachts. “My vision is to move away from the stacks of paper that currently slow down most businesses. To that end, MyTaskit is working with us to understand our needs, and collaborating with us on the best solutions for American Custom Yachts and the industry.”

With the Phase II Development Sites program, MyTaskit product teams will be on site in a consultancy role, offering feedback on how to optimize use of certain features and how they work in various customer workflows. Partnership companies also have direct access to the MyTaskit product development teams for feedback on current planned enhancements as well as short-term improvements. Some of those planned features include: QuickBooks integration, online customer payment, enhanced use of text messaging and new labor management features.

“Since its inception, the functionality of the Coordination module for MyTaskit Pro has been customer driven,” said Kevin Hutchinson, Founder and CEO of MyTaskit. “In the past we engaged early adopters and advisory boards to define initial desired use, and our Phase II Development Sites continues this tradition: It will give us real-world experiences with using the Coordination module to enhance a specific use case for better service technician coordination. These are concrete ways our customers are saving time and money every day by enabling better communication and coordination of tasks using MyTaskit Pro.”

About MyTaskit 

MyTaskit is the leading software platform for connecting service professionals to their technicians, subcontractors and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications. It also allows companies to increase their consumer loyalty and profitability. Individual consumers use MyTaskit to better care for, manage and coordinate service for their valued possessions, such as boats, RVs or property. Learn more at www.mytaskit.com.

Media Contact: 

Patricia Yeager
Fastlane Communications
(973) 670-1203
patriciaY@fastlane.co

Company Contact:
Will Lee
MyTaskit

(646) 852-6452
will.lee@mytaskit.com