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Announcements

MyTaskit Surpasses 5,000-Consumer Milestone

Consumer Adoption Spiked 66% from Last July

 West Palm Beach, Fla. – March 15, 2016MyTaskit, now the largest software provider in the marine industry for vessel management and connecting service professionals to their technicians and customers, today announced it has exceeded more than 5,000 registered consumers. Hundreds of service professionals servicing more than 35,000 consumers from across the country are utilizing MyTaskit to coordinate service both internally and with their clients. MyTaskit unveiled the news at a user meeting as the Palm Beach International Boat Show was getting underway in West Palm Beach, Fla. March 17-20.

MyTaskit is a free web app for boat owners and industry enthusiasts accessible via any desktop or mobile device that allows owners to better manage their boat and high-value possessions and communicate with service technicians about maintenance and repairs. In addition, within the MyTaskit Pro Coordination module for service professionals, which is available as a free or subscription service with enhanced features, service businesses can coordinate all repair/maintenance tasks with technicians and customers.

The number of MyTaskit consumer users is up 66 percent from last July. And while the consumers using MyTaskit are concentrated in the company’s initial regional launch areas of the Northeast and Southeast regions, there are also increasingly represented from regions including mid-Atlantic; California; the Great Lakes and the Pacific Northwest, where it launched late last year.

New England sailor Mark Lenci says he relies on MyTaskit to keep his 53-foot sailboat cruising all summer. In fact, before he discovered MyTaskit he says he had to use a cumbersome spreadsheet to monitor 152 pieces of equipment on his boat, from engines and batteries to a water heater, bilge pump and satellite communication system. With MyTaskit, he can keep repair and maintenance records in one central place, which not only facilitates ongoing work projects, but he also believes will help enhance the boat’s resale value. “A prospective buyer could buy his boat and know its complete maintenance history,” Lenci says, “and that’s something the car dealerships have been doing for awhile. The boating industry has been years behind everybody else with service coordination technology. It’s about time.”

“Every day more consumers are realizing how MyTaskit can simplify their lives. Boat owners have been the first to embrace MyTaskit, using it to better manage their vessels, line up service on their boats and keep track of required maintenance, ” said Kevin Hutchinson, founder and CEO of MyTaskit. “People are wondering how they ever survived without it. We’re thrilled to see marine service pros promoting and adding their own clients to MyTaskit. This has been a major factor in spring boarding us to the largest software provider for boat owners and service pros.”

To learn more, and to create a free marine business profile on MyTaskit, visit www.mytaskit.com.

About MyTaskit
MyTaskit is the leading provider of Software as a Service (SaaS) solutions for connecting service professionals to their technicians and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications while increasing consumer loyalty and profitability. On the consumer side, individuals use MyTaskit to better care for, manage, and coordinate service for their highly valued possessions, such as a boat, RV, or property. Learn more at www.mytaskit.com.

Media Contact:
Patricia Yeager
Fastlane Communications
(973) 670-1203
patriciaY@fastlane.co
Company Contact:
Bob Beckley
MyTaskit
(561) 969-2882
bob.beckley@mytaskit.com

MyTaskit Teams Up with Dometic to Offer Digital Operating Manuals & Automated Service Reminders

West Palm Beach, Fla. – March 3, 2016MyTaskit, a leading provider of SaaS-based solutions for connecting service professionals to their technicians and customers, announced that it has teamed up with Dometic to offer its valued clients the latest digital operating manuals as well as automated service reminders. Dometic is a customer-driven, world-leading provider of leisure products for the recreational vehicle (RV), automotive, truck, lodging and marine markets.

Working with Dometic, MyTaskit will help ensure that all the digital operating manuals pertaining to Dometic equipment, based on make and model, will be kept up-to-date in real-time in the MyTaskit database. As part of the implementation currently underway, MyTaskit service reminders for Dometic products, including icemakers, water purification and HVAC equipment and refrigerators, can also be scheduled to go out automatically using the latest manufacturer recommendations.

By teaming with Dometic, MyTaskit is providing its customers and their service techs with the most current equipment information, as well as archived information for older models, to make boat repairs faster, easier and more efficient.

“Product information changes constantly, and with real-time synchronized databases, we’re ensuring that the information to care for all the Dometic equipment on our customers’ boats can be accessed fast and easily through MyTaskit,” says Kevin Hutchinson, Founder, CEO of MyTaskit. “With pre-set service reminders for Dometic equipment, consumers don’t have to remember a dozen different maintenance schedules. And service techs will automatically know what needs to be replaced when, taking the guesswork out of their jobs, and giving them more time to focus on revenue-generating activities.”

MyTaskit is a free web app for boat owners accessible via any desktop or mobile device that allows owners to better manage their high-value possessions and communicate with service technicians about maintenance and repairs. Within the MyTaskit Pro Coordination module, which is available as a free or subscription service with enhanced features, service businesses can coordinate all repair/maintenance tasks with technicians and customers. Likewise, if consumers have a maintenance issue, they can “Taskit” or assign it to a service tech, uploading photos, videos or messages related to a work assignment, and then easily coordinate with the Pro user on the tasks.

About MyTaskit

MyTaskit is the leading provider of Software as a Service (SaaS) solutions for connecting service professionals to their technicians and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications while increasing consumer loyalty and profitability. On the consumer side, individuals use MyTaskit to better care for, manage, and coordinate service for their highly valued possessions, such as a boat, RV, or property. Learn more at www.mytaskit.com.

Media Contact:
Patricia Yeager
Fastlane Communications
(973) 670-1203
patriciaY@fastlane.co
Company Contact:
Bob Beckley
MyTaskit
(561) 969-2882
bob.beckley@mytaskit.com

MyTaskit Unveils ‘5 Things to Improve Marine Services Profits Right Now’

Ebook and ‘Paths to Success’ Webinar part of MyTaskit’s ongoing thought leadership

 West Palm Beach, Fla. – Feb. 2, 2016MyTaskit, a leading provider of software as a service (SaaS) solutions for connecting service professionals to their technicians and customers, has unveiled “MyTaskit Ebook: 5 Things to Improve Marine Services Profits Right Now.”

Written by marine author and consultant Phil Friedman, “5 Things to Improve Marine Services Profits Right Now” takes readers through a step-by-step process for boatyard or marine business executives to boost gross profit without incurring additional overhead expenses. Sensible tips range from how to improve task management, to how to avoid overtime with better planning and how to improve your capture of billable labor hours. Friedman suggests readers use a single key metric to judge how their boatyard or service businesses are performing daily and weekly. Another way to capturing more profit is to reduce non-billable service hours, and Friedman suggests MyTaskit Pro can play an integral role in doing that.

MyTaskit, a free web app for boat owners accessible via any desktop or mobile device, allows owners to better manage their high-value possessions and communicate with service technicians about maintenance and repairs. Within the MyTaskit Pro Coordination module, which is available as a free or subscription service with enhanced features, service businesses can coordinate all repair/maintenance tasks with technicians and customers. MyTaskit Operations, formerly known as DockMaster, is integrated with the Coordination module and helps boating professionals with their backend operations, including financial management, work order processing, inventory management, point of sale, marina management and sales management.

The eBook is just the latest in MyTaskit’s though leadership series. Late last year, it kicked off its first webinar, “Paths to Success for Boat Service Companies,” featuring Jim Bronstien, Marine Industry Executive and CEO of Marine Business Advisors; and Kevin Hutchinson, founder and CEO of MyTaskit. A free recording of the webinar is available to registered users here. The webinar teaches participants several tactical strategies for boosting their boat service operations, from boat repair and maintenance, to comprehensive and proactive boat monitoring and management.

“The Boat Services Industry, and so many service sectors–from home and RV to automotive–are on the brink of a massive technological evolution. Consumers are demanding a higher, more comprehensive level of services from their boatyard, and marine businesses are starting to embrace a more strategic, ongoing recurring-revenue monitoring and management model,” said MyTaskit’s Hutchinson. “The MyTaskit ebook and webinar both illuminate some of the new models for doing business and our commitment to producing valuable thought leadership to help service professionals through this transformative period.”

 About MyTaskit
MyTaskit is the leading provider of Software as a Service (SaaS) solutions for connecting service professionals to their technicians and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications while increasing consumer loyalty and profitability. On the consumer side, individuals use MyTaskit to better care for, manage, and coordinate service for their highly valued possessions, such as a boat, RV, or property. Learn more at www.mytaskit.com.

Media Contact:
Patricia Yeager
Fastlane Communications
(973) 670-1203
patriciaY@fastlane.co
Company Contact:
Bob Beckley
MyTaskit
(561) 969-2882
bob.beckley@mytaskit.com
 

 

 

 

 

 

 

MyTaskit Pro Releases Subcontractor Assignment Feature

B2B feature makes it even easier for service pros to coordinate work tasks

West Palm Beach, Fla. – Jan. 27, 2016MyTaskit, a leading provider of software as a service (SaaS) solutions for connecting service professionals to their technicians and customers, announced its subcontractor assignment feature, along with a number of other product enhancements for the MyTaskit Pro Coordination module, which makes it even easier for service professionals to coordinate work tasks and communicate directly with their customers and technicians online. MyTaskit unveiled the news at the International Marina and Boatyard Conference (IMBC) in Fort Lauderdale, Fla.

MyTaskit is a free web app for boat owners accessible via any desktop or mobile device that allows owners to better manage their high-value possessions and communicate with service technicians about maintenance and repairs. Within the MyTaskit Pro Coordination module, which is available as a free or subscription service with enhanced features, service businesses can coordinate all repair/maintenance tasks with technicians and customers. With the new subcontractor assignment feature, service pros can coordinate service tasks with subcontractors, enabling these businesses to see the task, along with all photos, videos and messages related to a work assignment, and then communicate/coordinate with the Pro user on the tasks. MyTaskit Pro is offered as a free service for the subcontractors.

This was just one of several new features MyTaskit unveiled at IMBC. Other improvements include: support for multiple tech assignment to the same work task, allowing MyTaskit Pro users to quickly add assignments on the fly and to more seamlessly control their workflow; the capability for supervisors to cover other supervisors’ tasks; and bulk assignments, which frees supervisors from having to assign tasks one at a time. MyTaskit also updated its customer registration process to provide a more complete service history, and further integrated technician task coordination and work order processing between the Coordination module of MyTaskit Pro and the Operations module. Formerly known as DockMaster, the Operations module helps boating professionals with their backend operations, including financial management, work order processing, inventory management, point of sale, marina management and sales management.

“Many of these enhancements came directly from customer feedback. Our clients informed us that coordinating tasks between service pros and subcontractors could be as chaotic and inefficient as when coordinating with their own technicians. Now subcontractors of our Pro users will have access to assigned work tasks online, free of charge, including messages, photos and videos about the requested work. They’ll also be able to communicate and coordinate with our Pro users much more efficiently, saving time and confusion,” says Kevin Hutchinson, founder and CEO of MyTaskit. “We have many other customer driven product features coming out in the next 90 days for both the consumer and Pro versions of MyTaskit. Stay tuned.”

About MyTaskit

MyTaskit is the leading provider of Software as a Service (SaaS) solutions for connecting service professionals to their technicians and customers. By simplifying coordination of tasks, MyTaskit vastly improves the availability, effectiveness and efficiency of service communications while increasing consumer loyalty and profitability. On the consumer side, individuals use MyTaskit to better care for, manage, and coordinate service for their highly valued possessions, such as a boat, RV, or property. Learn more at www.mytaskit.com.

Media Contact:
Patricia Yeager
Fastlane Communications
(973) 670-1203
patriciaY@fastlane.co
Company Contact:
Bob Beckley
MyTaskit
(561) 969-2882
bob.beckley@mytaskit.com